You can live chat with us or submit a request and make sure to select Uber as the delivery service so our team can help out. If there’s an issue with your delivery or you still have not received your order after the quoted or scheduled time from Uber, please get in touch. Missed deliveries will be returned to the store. The Uber driver will ask for the last 4 digits of your mobile number to accept your delivery. You’ll also get SMS updates from Uber as your order is on the way. Live tracking for your delivery: Once your order has been packed by the store and is ready for Uber to pick up, we’ll email you an Uber tracking link to follow the driver. Continue to payment to finalise your order.Phase 3: Once the passenger is picked up, phase 3 begins. Damage to the vehicle is also covered now with a 1000 deductible. From this point forward, the third-party liability coverage increases to 1 million. This will show up like the below, just choose a location from the dropdown or select ‘Other’ to enter specific instructions for the driver. Phase 2: Phase 2 begins once an Uber driver clicks OK to accept a ride request.

Depending on your order total you may have the option for the driver to ‘Leave in a safe place’.At checkout, if you’re order is eligible for your delivery address, select Uber.Your item can fit in an Uber vehicle (we only allow small to medium items to be delivered by Uber).The number and types of items you’re ordering.If you’re placing an order within 20km of a store that stocks your product and is accepting Uber pickups.Need your order delivered quickly? We offer ASAP and scheduled deliveries with Uber.

How to get in touch with uber